![]() ![]() In addition, Samsung does not usually simultaneously release firmware updates to a wide range of device models on a late Friday afternoon.Ī more likely cause for the sudden malfunctions is an expired SSL certificate, which is required for the Blu-ray players to link up to Samsung servers. ![]() There is speculation that this is all due to a faulty firmware update, but this is unlikely according to ZDNet, as the issues also affect end-of-life models that do not receive such updates. We will post an update here on this thread when we have more information,” a community manager wrote. “We are aware of customers who have reported an issue with boot loops on some Blu-Ray players and we are looking into this further. The cause of the problem remains unclear. In Samsung’s online forums, a community manager has acknowledged a boot-loop issue, confirming that the company is working on a solution. Issues have been reported with a variety of models, including BD-JM57C and BD-J5900, the HT-J5500W, and more. ![]() Other reported issues include Blu-ray players making noises as if trying to read a disc when nothing is inserted, shutting down a few seconds after being turned on, and not responding to button presses.
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